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• Road map
• Most voted
• Newest

Feature Request

• In Progress

  Agent Knowledgebase#10

  Profile Setting#11

  Assign a personal agent to the customer#12

  Ticket Auto assignment#13

  File attachments in Chat#14

  Zapier Integration#15

  View More

• Planned

  WhatsApp Integration#3

  Share screen in Chat#7

  More Reports for Analytics#8

  Integration with ClickUp#9

• COMPLETE

  Email Ticketing#2

  Twitter Facebook Monitoring#5

  Ticket and Chat linking#6

• BETA RELEASED

  Chatbots#1

  WHMCS Intergration#4

• Chatbots#1

  The ability to create rule-based workflow chatbots (with some NLP) to route customers to their desired solution

  
  0
  

• Email Ticketing#2

  Create tickets if customers send email on a specific email.

  
  0
  

• WhatsApp Integration#3

  Provide whatsapp integration

  
  0
  

• WHMCS Intergration#4

  WHMCS client end intergration

  
  0
  

• Twitter Facebook Monitoring#5

  Monitoring of communications on Twitter and Facebook page handles for automated ticket creation

  
  0
  

• Ticket and Chat linking#6

  Links user tickets to chats for better conversation tracking.

  
  0
  

• Share screen in Chat#7

  Ability to have video conversation with customers share desktop and maybe control remote desktop.

  
  0
  

• More Reports for Analytics#8

  Advanced reports for detailed insights

  
  0
  

• Integration with ClickUp#9

  Would be nice to integrate with Clickup (httpsclickup.com) so new support tickets could be sent to a chosen ClickUp List.

  
  0
  

• Agent Knowledgebase#10

  Private FAQ for Agents

  
  0
  

• Profile Setting#11

  update profile image update other info

  
  0
  

• Assign a personal agent to the customer#12

  Being able to assign an agent to deal with a particular client (as if he were his consultant)

  
  0
  

• Ticket Auto assignment#13

  Auto assign tickets based on your products or categories

  
  0
  

• File attachments in Chat#14

  Ability for customers to add file attachments in Chat (can be limited to n MBs with temporary storage e.g. deleted after 7 days)

  
  0
  

• Zapier Integration#15

  Integrate over 2000 apps with Zapier.

  
  0
  

• Zapier Integration#15

  Integrate over 2000 apps with Zapier.

  
  0
  

• File attachments in Chat#14

  Ability for customers to add file attachments in Chat (can be limited to n MBs with temporary storage e.g. deleted after 7 days)

  
  0
  

• Ticket Auto assignment#13

  Auto assign tickets based on your products or categories

  
  0
  

• Assign a personal agent to the customer#12

  Being able to assign an agent to deal with a particular client (as if he were his consultant)

  
  0
  

• Profile Setting#11

  update profile image update other info

  
  0
  

• Agent Knowledgebase#10

  Private FAQ for Agents

  
  0
  

• Integration with ClickUp#9

  Would be nice to integrate with Clickup (httpsclickup.com) so new support tickets could be sent to a chosen ClickUp List.

  
  0
  

• More Reports for Analytics#8

  Advanced reports for detailed insights

  
  0
  

• Share screen in Chat#7

  Ability to have video conversation with customers share desktop and maybe control remote desktop.

  
  0
  

• Ticket and Chat linking#6

  Links user tickets to chats for better conversation tracking.

  
  0
  

• Twitter Facebook Monitoring#5

  Monitoring of communications on Twitter and Facebook page handles for automated ticket creation

  
  0
  

• WHMCS Intergration#4

  WHMCS client end intergration

  
  0
  

• WhatsApp Integration#3

  Provide whatsapp integration

  
  0
  

• Email Ticketing#2

  Create tickets if customers send email on a specific email.

  
  0
  

• Chatbots#1

  The ability to create rule-based workflow chatbots (with some NLP) to route customers to their desired solution

  
  0